Note: Your subscription will remain active for the remainder of your subscription term. On the Current Plans tab, click Cancel Plan next to the add-on you would like to stop auto-renewal for.How to cancel an Add-On (paid) subscription Note: To be eligible for a refund, the request must be submitted within 30 days of the renewal and only a prorated refund will be given. To agree to the terms of the refund and cancel your subscription, click Cancel and Refund.In the next window, you will be notified of the amount you will be refunded. If your account is eligible for a refund, click Dispute Charges.Click Account Management, then click Billing.If your account is eligible for a refund, a refund can be requested when canceling your plan through the web portal: In the dialog window, make sure to read the terms of your subscription, then click Proceed & Activate, then follow the steps for payment.Under the Current Plans tab, find the plan you want to reactivate, then click Reactivate Plan. Follow these instructions to reactivate your plan. Once you cancel your plan, you can undo that cancellation request any time before your renewal date. Resubscribe or reactivate your subscription To access them, you must subscribe to a plan with clouding recordings within the 30-day time period. These cloud recordings will be permanently deleted 30 days after cancellation. Note: If it says Contact Sales instead of Cancel Subscription, you will need to contact our sales team or your Account Executive to have the plan canceled.īy canceling your paid subscription, you will lose access to your cloud recordings. You’ll receive an email confirming the change.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |